Ben Coleman

Absolutely. I think the hon. Member and I are advocating the same thing. I have to say—quick plug here—that the NHS app is quite good. If anyone does not have it, I would sign up and get it. If people do not get it and give feedback, we cannot make it any better. I am quite impressed by the app. I was shocked to see how many times I have been to the doctors in recent years, but all the information is there. One way to achieve what the hon. Member for Aberdeen North and I want to achieve is by collecting better data on what is going on. We need mandatory data collection. We need to look at deaths, near misses and complications. We need to report disparities and take action when they are revealed. We also need people to be accountable for taking action. We could look at a whole range of areas to see the disparities and differences that exist in treatment and outcomes between black and white people. We could look at cancer diagnosis timing and survival and mental health, sectioning and treatment, which is a huge issue. We could look at pain management, analgesic prescribing, referral rates to specialists, treatment escalation decisions, patient satisfaction and how we measure that, and complaint patterns. We need data on all these areas so that we can address the issues and take action. Then we need to look at the workforce. The Government are coming out with a workforce plan later this year, which is hugely needed. There is a shortage in the work- force in some parts of the NHS, in particular maternity services, but the workforce issue is not just about numbers. It is about having staff who understand and respect patients, and this comes back to the cultural issues. It is difficult enough for women being patronised as a patient, but it is even more difficult for black women.