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The Lord Bishop of Leicester

Speaking in the House of Lords on 23 October 2025

Debate

Jobcentres: Staffing Levels

Contribution

I thank the Minister for her response. A recent BBC article suggested that capacity has been created in jobcentres only by reducing the number and length of appointments. One work coach they spoke to said that having only 10 minutes with clients means “you’re just being a benefits policeman”, and some work coaches feel that they are not able to provide the necessary support, in particular to help disabled people into work. Are the Government confident of being able to improve the employment rate for people with disabilities?

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