Rachael Maskell

Rachael Maskell

Labour (Co-op) — York Central

Speaking in the House of Commons on 18 March 2026

Debate

Royal Mail: Performance

Contribution

Thank you Mr Twigg, for chairing today’s debate. What started with a pension deficit led to corporate excess, and then of course, the Lib Dem-Tory coalition escalating the risk to the Post Office with their Postal Services Act 2011. And now we see business failure with obscene consequences: a two-tier workforce, with wages below the real living wage, conditions falling, and the price of stamps increasing to the point of unaffordability. We know that the billionaire leader of the company is now striving to cut the universal service obligation. This is a failed business that the Government must pick up and drive forward. I commend York’s posties for the incredible work that they do. I met with them recently to hear their stories. One said to me: “I’m bringing to your attention the dire state we find ourselves in due to the business not caring about customers’ mail. Mail gets left every day in our office, birthday cards, hospital letters, everything. The staff here are exhausted as we keep getting unachievable work loads.” We know from the workforce that they have got the solutions in their hands. They know how to drive the business forward. The CWU and Unite, as their unions, will be able to work with the business and help the Minister to ensure that it thrives again. Recruitment challenges because of the unmanageable workloads have resulted in 27,000 staff leaving since 2022. As with rail, we know that the best efficiency and value would come from the Government bringing Royal Mail back into public hands for the public good, and keeping its public commitment. Let us be bold and brave, and let’s have it back.

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