Member

My amendment seeks simply to see this rigour and professionalism rolled over and replicated in the context of services to immigrants, refugees and asylum seekers. We are looking at issues, procedures and decisions that will be triggered by the measures in Part 2 and which could be critical and life-changing to people, many of whom may have already experienced danger, trauma and fear. Whether it is the rules on residence schemes, the mechanics of getting biometric data, the purpose of monitoring devices or the appeals system, they deserve—and need—no less than to have any and all oral and written communications both in a language they understand and delivered by qualified professionals familiar with the relevant terminology. Casual use of a lay speaker of what is thought to be the right language will not do. Google Translate will not do.