L

Lord Hendy of Richmond Hill (Lab)

Speaking in the House of Lords on 18 September 2025

Debate

Rail Fares

Contribution

I thank my noble friend. It is right that there is compensation. The rates vary and the system of paying it is complex; for example, if you have bought your ticket from a third-party ticket retailer, it is sometimes not easy to get your money back through Delay Repay. We know that we need to address all those things. In the end, GBR will be operating the public sector railway, and therefore the system for people to make claims will inevitably be simplified.

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