Blair McDougall

My hon. Friend makes a really good point. He referenced the comments made by the hon. Member for West Worcestershire (Dame Harriett Baldwin) on the impact on venues, big or small. It is important to say that there are ways of doing this that are advantageous to everyone. An example that was mentioned to me is Radiohead’s practices in selling their tickets to make sure there was not widespread industrial buying and reselling. There are ways of doing this. The Government really welcome the CMA’s guidance on dynamic pricing, and it has been clear that it will continue to actively review those practices and will tell us if it feels there is a need for changes in the regulatory environment and the law in future. Another issue that has been raised is personal pricing, where technology is increasingly enabling online businesses to use personal data to set different prices and tailor them to different groups of people. It is not against the law, as with dynamic pricing, to change prices for different groups in a free market; that is part of the functioning of the market. As with dynamic pricing, it can offer consumers benefits, such as tailored deals based on regular purchases, but we know that customers worry about their data being used in more targeted and less transparent ways to set personalised prices that are higher than those they would otherwise see. The watchword on this is transparency, in accordance with consumer law. It is an evolving issue, and the Government will keep a close eye on developments on this frontier. We will, of course, look to the watchdog to act on any suggestions that consumers are being disadvantaged. I want to turn to the comments made by my hon. Friend the Member for Warwick and Leamington on the pricing of food and essential goods and services. Other Members made these points too. The difference between the smaller high street supermarkets and the hypermarket is one that I feel very personally. I grew up in a household without a car, so we had to go to the local shop, where there was much less choice and fewer bargains. It is not an easy issue to solve, but it is one that I feel particularly personally. It is really important in those situations that there is transparency and fairness in pricing. Our role in Government is to protect consumers and ensure minimum standards, including on pricing. Sector regulators build on the framework that we set by introducing targeted regulations to support consumers in their sectors, particularly in essential services such as energy, financial services and telecoms, where affordability challenges are most pronounced for our constituents at the moment.