Matt Western

Matt Western

Labour — Warwick and Leamington

Speaking in the House of Commons on 11 September 2025

Debate

Consumer Affairs

Contribution

I thank all those who participated in the debate. It is a Thursday afternoon, and I would have anticipated that a lot more people would have wanted to speak to this issue. I welcome the points that have been made. We have used examples that perhaps bring a certain lightness to the debate, but they are good examples of what is going on more generally across markets. I am absolutely pro-markets—I used to work for a corporate in a very competitive sector. All I am asking for is greater transparency, clarity and responsibility from the marketplace. So many points, such as those about variable pricing and drip pricing, were repeated. Some of the examples were about the financial sector and what has happened there. Many of us have seen the scams in that sector over decades, whether it was endowment mortgages or whatever. Most recently, we have seen that about £950 will be paid out to most of the claimants following the mis-selling of automotive finance since 2007. I was really encouraged to hear what the hon. Member for Strangford (Jim Shannon) said about the provision of a helpline. My goodness—I remember those. Northern Ireland offers that for consumers. Points were also made around experiences in the housebuilding sector. My hon. Friend the Member for Hackney South and Shoreditch (Dame Meg Hillier) talked about the leasehold sector and the management charges. There are so many facets of the marketplace that we could have talked about this afternoon—so many different categories in which consumers feel cheated by the system. I therefore welcome my hon. Friend the Minister to his place and the vigour with which he will, I am sure, look at this. I will absolutely continue to pursue it. Question put and agreed to. Resolved, That this House has considered consumer affairs.

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