Liz Kendall

Liz Kendall

Labour — Leicester West

Speaking in the House of Commons on 10 September 2025

Debate

New Technologies in the Workplace

Contribution

I have a feeling that will be one of the gentler questions that my hon. Friend asks me over the coming months. I am a passionate public service reformer and I believe there is huge potential for technology and AI to deliver better outcomes for the people who use services and better value for taxpayers’ money. I will definitely provide her with more detail on the questions that she asked, but let me give a fantastic example from my previous role. In our jobcentres in Wales, there were big queues for work coaches who were helping people do their CVs. They used AI, and it was better for the people who used the service and freed up the work coaches to spend time with the people who most needed help. That is a small example; we have to do more, and I will absolutely commit to setting out our further plans.

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