Vikki Slade

I thank the hon. Member for raising that point and saving me the trouble of doing so. Absolutely, landlords give excuses that are perhaps not all they seem to be. I have heard from tenants who are terrified of being evicted under section 21, with landlords rushing to act before the law changes and evicting with absolutely no excuses. I have heard from renters who feel like they are in a David and Goliath battle. Lords amendment 11 is an attempt to treat pets more harshly. The proposers of the amendment have it wrong. As the hon. Member for Uxbridge and South Ruislip (Danny Beales) said, tenants with pets are good news for landlords: research shows that their landlords are better off by £3,800 over 12 years thanks to lower vacancy rates and marketing costs for their properties. I would be a landlord who happily took pets. Amendment 26 requires a criminal standard of proof for a civil matter. In my mind, that is not justice but obstruction. Last week, I met the housing ombudsman service. It told me that one in five calls that it deals with are from people it cannot help: private renters, people in new builds and people in conversions. The system is broken and the scales are tipped too far from our tenants. The Bill must fix that. We need one ombudsman, one law, one standard, one rule: wherever someone lives, if their home is owned by someone else and it is not up to scratch, they should be able to challenge it, get it fixed and live in a decent home. Housing is not just bricks and mortar; it is the foundation of everything else—health, education, family and work. Every renter deserves a home that is safe, warm, and fair.