Andrew Western

It is an honour to serve under your chairship, Mr Stringer. I am struck, as was the hon. Member for Mid Dorset and North Poole (Vikki Slade), by the level of interest in this debate and, indeed, by the specifics of some of the cases that have been raised. I concur with her that this is an incredibly important debate, and one that perhaps could have used more time. I am sure that Members will look where they can at various mechanisms to ensure that we return to this in future. I want to begin by recognising the vital role that the Child Maintenance Service plays in supporting families across the country, notwithstanding that we all have examples in our casework of challenging cases—cases where the service could do better. The CMS now supports more than 1.1 million children, a figure that rose nearly 5% in the 12 months to September 2025, through both family-based arrangements and arrangements made via the CMS. An estimated £2.9 billion is transferred each year to children in separated families, keeping around 120,000 children out of relative low income after housing costs. I know that almost all parents want the best for their children, and that, in spite of the difficulties and conflicts inherent in family break-up, a majority of paying parents consistently contribute towards their children’s upbringing, helping to ensure that they receive the support they need. Compliance levels within the collect and pay service remain strong; in the most recent reporting quarter, 74% of paying parents under collect and pay paid maintenance. To set the scene, it is worth explaining how the CMS operates. The CMS is statutorily obliged to consider all valid maintenance applications in accordance with relevant legislation. To ensure consistency and fairness across the system, the CMS applies a set of broad rules intended to secure the best overall outcomes for all parents. Clear, simple rules are essential; they make the system more efficient, improve customer service and are vital when dealing with hundreds of thousands of cases. That is in stark contrast to previous schemes operated by the CMS’s predecessor, the Child Support Agency, which were notoriously complex and inflexible. Those schemes relied heavily on parents providing detailed financial information that was often difficult to obtain or keep up to date. The result was significant delays and, too often, families being let down. That said, the Government recognise that there is more that the CMS can do to deliver a fair and trustworthy service that is more accessible to parents, and particularly to those who are vulnerable. That is why the CMS is continuing to make significant and meaningful improvements to the service wherever possible, to ensure that parents feel informed, supported and confident in the actions being taken on their case.