Steve Reed

Steve Reed

Labour (Co-op) — Streatham and Croydon North

Speaking in the House of Commons on 21 July 2025

Debate

Independent Water Commission

Contribution

People will have the right to go to the ombudsman to take up complaints such as that one, or any other complaint. Previously, there was no statutory ombudsman that water customers could have recourse to when they faced problems. We will bring one in, and it will operate alongside the much-increased levels of compensation that we have already introduced through the Water (Special Measures) Act 2025, which my hon. Friend supported.

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