Baroness Jones of Whitchurch (Lab)

Speaking in the House of Lords on 17 July 2025

Debate

Contribution

The noble Lord is right that we need to speed up the payments and, as I set out earlier, we are taking steps to do that. The Government have already taken major steps to improve the delivery of redress, leading to nearly £1.1 billion having been paid to more than 7,900 victims, more than four times the total amount paid before last year. We need to continue to work on this issue. We have taken a variety of measures to speed up redress, including the introduction of the £75,000 fixed offer for HSS claimants, and we recently announced that we are introducing facilitated discussions in the GLO scheme, as requested by claimants’ lawyers. We will not rest until all those affected have received redress. That is absolutely the determination of the Post Office Minister and it is absolutely our determination. It is very frustrating when these things get held up, and we are trying to unblock any blockages that still exist. It is an absolute determination of this Government that individuals and their close family members receive the redress that they are due.

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