Baroness Jones of Whitchurch (Lab)

Speaking in the House of Lords on 17 July 2025

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The noble Lord is right. From the top down, we all bear some responsibility for this, although I pay tribute to the MPs and the Members of this House who used their positions to highlight and eventually bring to account some of the individuals involved in this scandal. The Green Paper is attempting to address exactly those issues about the machinery of state and whether the Post Office should be reconfigured and run in a different way. We want to make sure that it is financially viable on a longer-term basis. This is an opportunity for us to make sure that the future of the Post Office is robust and that we learn the lessons from previous scandals for how government listens and flags issues going wrong at the kind of level that occurred with the Horizon scandal. We will look at whether there are any crossover lessons from other scandals that we can take forward. I understand that the second volume of Sir Wyn Williams’s report will also look at some of those wider issues.

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