Member

My sixth point, which I have touched on, concerns whether we are looking for a limited amount of activity or the quality of complaints to be looked at. Would it not be sensible to build into the structure—this may need secondary legislation of its own—some sort of assessment process for how this is actually working in practice? At the moment, there are probably three things that should be considered: whether valid complaints that should be getting through are not; whether those valid complaints, had they got through, would have had an impact on the system as a whole; and whether we are providing for only the larger organisations and groups and will not necessarily see all of the risks, particularly in areas that are of narrow interest. It is important that we try to get something that looks in more detail at the way in which this works in practice.