Member

The recommendation from the Secondary Legislation Scrutiny Committee is that this is daft and that there should be a set of procedural processes that lead to direct outcomes and, if necessary, powers for Ofcom to act should a super-complaint work. The whole idea of having super-complaints, an accelerated route and an approach to get something of real importance dealt with quickly by the regulator in a fast-moving and complex area is surely sufficient for us to think about the need for a particular set of results so that people know that, if they fall foul of the super-complaints system, there will definitely be penalties. That does not happen at the moment.