M
Member
Speaking in the House of Lords on 15 July 2025
Debate
Online Safety Super-Complaints (Eligibility and Procedural Matters) Regulations 2025Contribution
The noble Lord, Lord Stevenson, and others said that systemic risks may be missed if entities are found to be ineligible. Regarding that concern, I want to reassure noble Lords that super-complaints are not the only means of bringing issues to Ofcom’s attention. Ofcom regularly discusses issues with a wide range of stakeholders. As such, just because a complaint is not a formal super-complaint, it does not mean that Ofcom will not engage with the issue. There is also no restriction, including no time limit, on entities trying again to become eligible.
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