Member

The noble Baronesses, Lady Smith and Lady Goldie, mentioned the whole issue of recruitment. It is clearly important, because we have problems in recruitment, but I think the noble Baronesses made the important point that we do not often speak as much about retention, and there is often an emphasis on recruitment. I know that the noble Lord, Lord Lancaster, has often raised the point with me as well about ensuring that we keep the personnel. Accommodation is part of that, as well as the way we treat them, the way we respect them—I will give way in a moment—and the way they are dealt with, not only through pay but through childcare and all those other sorts of things. We have tried to do things to try to support and improve retention as well as recruitment, which is important as well.