Lord Ashcombe (Con)

My Lords, I support this group of amendments in the name of my noble friend Lord Young. If these amendments are not accepted, I worry that we will see a sharp increase in cases going to employment tribunals, adding more pressure to a system that is already stretched. It is not hard to imagine how these disputes may play out. We will likely see countless cases built around the old “Yes, you did”, “No, I didn’t” argument, disagreements over who said what to whom, and in what context—not only the genuine cases mentioned by the noble Baroness, Lady Fox. It is messy, time-consuming and, frankly, avoidable by agreeing to these amendments. Much of the debate on this issue so far has rightly focused on the hospitality, retail and entertainment sectors, where these challenges are particularly acute. However, it is not only these sectors that have an issue coming to them; it goes much wider than that. By way of example, I work for a large insurance broker, Marsh Ltd. We regularly host clients from around the world at our offices in the City of London. These visitors often come from countries and cultures very different from our own. Now imagine a scenario in which an employee overhears a private conversation between two overseas clients in our lobby—perhaps just in passing—and takes offence. That could lead to a complaint and, potentially, even to legal action, despite my employer having no direct involvement. Why should any business, large or small, be held liable for that kind of situation? We need to remain an attractive destination for global business, whether in insurance or any other sector. Welcoming international clients to the UK supports jobs, drives growth and benefits us all, but if businesses feel they are constantly at risk of ending up in tribunal—or are under the threat thereof—over things beyond their control, that creates a real disincentive to continue. For smaller companies, the stakes are even higher. The financial and reputational cost of defending against such claims could be devastating. This is a matter of common sense and balance. These amendments do not take rights away from workers; they simply provide clarity and fairness for everyone involved.