B

Baroness Taylor of Stevenage (Lab)

Speaking in the House of Lords on 10 July 2025

Debate

Housing: National Tenant Body

Contribution

I hope I can be clear in responding to the noble Baroness that, for too long, landlords in all tenure types have not always taken tenants’ complaints as seriously as they should. Bringing forward Awaab’s law is part of the response to that. Many noble Lords will have heard social landlords say that damp and mould were caused by lifestyle issues. I fundamentally disagree with that, and I am very pleased that Awaab’s law is coming forward to deal with it. We have also put in place a number of other steps, including the £1 million tenant experience innovation fund, supporting social landlords and tenants in working together to test and scale up innovative projects to engage social housing tenants; and our Four Million Homes training programme, which supports tenants with the skills to form organisations that can challenge their landlords at local level. So there is a lot going on, but there is a lot more to do.

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