Dame Harriett Baldwin

Dame Harriett Baldwin

Conservative — West Worcestershire

Speaking in the House of Commons on 8 July 2025

Debate

Post Office Horizon Inquiry: Volume 1

Contribution

I thank the Minister for advance sight of his statement. We welcome the release of volume 1 of the Post Office Horizon inquiry final report and I put on record my thanks to Sir Wyn Williams and the inquiry team for all the work that they have done, alongside all those who gave evidence. This inquiry lays bare one of the greatest miscarriages of justice in modern British history. Volume 1 focuses on redress and the human impact of the Horizon scandal, which has been evolving since 2000. The human impact is particularly devastating, with the report revealing that at least 13 people may have taken their own lives as a result of the Post Office Horizon IT scandal. It also recognises that family members have also suffered from this miscarriage of justice. Even though, as the Minister says, we can never recompense a person properly for this miscarriage, I am sure the whole House will want to ensure that the victims are fully compensated by the schemes, and I would like to put on the record my tribute to the work of my hon. Friend the Member for Thirsk and Malton (Kevin Hollinrake), who set up this process of redress. The report has recommended that the Government and/or the Department, and where appropriate the Post Office and Fujitsu, shall provide a written response to Sir Wyn’s recommendations by 10 October. Can the Minister confirm that the Government will be able to say by 10 October whether they will accept all 19 of the report’s recommendations? The report details that there is still much to be done to ensure justice for the victims, so who and how will those responsible be held answerable for the years of denial and suffering? This was not simply a technical failure; it was a failure of oversight, governance and accountability. The report finds that the Post Office and Fujitsu knew, or at the very least they should have known, that the Horizon IT system had faults. The sub-postmasters are also described “as victims of wholly unacceptable behaviour” by the two companies. Sir Wyn has stated that there are still more than 3,000 claims to resolve and that there have been egregious delays in compensation. Will the Minister therefore update the House on the most recent status of the compensation schemes? What steps is he taking to address these concerns, and how are the Government ensuring that full, fair and fast compensation is delivered without further bureaucracy or delay? Will the Minister update us on what action is being taken in relation to Fujitsu, which is still being awarded Government contracts? Fujitsu said that it would wait until the inquiry reports to offer compensation, so will the Minister confirm that there is now nothing preventing Fujitsu from paying interim compensation? Will he also confirm that it will be made clear how much he believes Fujitsu should contribute to the redress scheme? In the spending review, the Government allocated £86 million from its transformation fund for the Post Office, specifically earmarked to support investment plans, including replacing the existing Horizon computer system. Will the Minister update the House on the progress of securing a new computer system for the Post Office and whether that system will replace the Horizon system in its entirety? What assessment has he made of the earlier Capture accounting software and its legacy of problems? Finally, to move on from this protracted miscarriage, will the Minister confirm when we will see the much anticipated Green Paper on the future of the post office network and how the public can have their say on that consultation? The time for half measures is over. Justice delayed is justice denied, and those affected by this scandal deserve nothing less than the full force of the Government’s commitment to truth, reform and redress. Taxpayers also deserve to know how much Ministers think Fujitsu should pay to resolve these terrible wrongs.

More from Dame Harriett Baldwin

Other recent Hansard contributions by the same speaker.

About Hansard

Hansard is the official verbatim record of proceedings in the UK Parliament. Every word spoken in the Commons and Lords is recorded and published — this page is a single contribution from that record.

For Dame Harriett Baldwin's full parliamentary record including voting history, expenses and all other contributions, see the Dame Harriett Baldwin report card.

Partner sites