Dave Robertson

Dave Robertson

Labour — Lichfield

Speaking in the House of Commons on 3 July 2025

Debate

Business of the House

Contribution

Barely a week goes by when my email inbox does not swell with people getting in touch about one particular issue. Whether from Lichfield, Burntwood or the villages of Longdon, Streethey, Handsacre, Hill Ridware, Armitage and Abbots Bromley, residents are writing to me electronically with complaints about poor service from Royal Mail. They tell me that days go by without deliveries, but when I write to Royal Mail, I am told there is no problem; deliveries are going out six days a week. That just does not chime with the experience of my constituents. Staff at Lichfield delivery office tell me that they are not being offered overtime, and as a result, they are failing to meet the universal service obligation, and face pressure to prioritise higher-value deliveries, like parcels. Royal Mail still tells me that there is no issue. Will the Leader of the House arrange for a statement to be made to this House on how the Government are ensuring that Royal Mail meets the universal service obligation?

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