Member

Finally, I will again flag up the rights of review and appeal that exist for all our claimants. We aim to treat every individual fairly and communicate clearly when it comes to debt recovery but, if someone does not agree with an overpayment amount or period, they have the right to request a mandatory reconsideration and then to appeal to the First-tier Tribunal if they still disagree. In addition, this Government have introduced further rights of review and appeal before any direct deduction orders can be made under the new debt recovery powers being debated in the Bill.