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Thirdly, as set out in the publicly available Personal Information Charter, the DWP uses automated processing in some decision-making to help it deliver efficient services. It might, for example, automatically identify debtors who are in receipt of benefits so that the appropriate method of recovery is applied. However, this occurs only after a DWP official has determined that there has been a recoverable overpayment. Such decisions also come with the right of mandatory reconsideration and then appeal to the First-tier Tribunal.