Blair McDougall

Blair McDougall

Labour — East Renfrewshire

Speaking in the House of Commons on 11 March 2026

Debate

Royal Mail: Universal Service Obligation

Contribution

I thank the posties in Croydon for their efforts; they do an extraordinary job. My hon. Friend hits the nail on the head. We sometimes might have lower standards for other delivery operators in the economy, but we expect a certain level of service from Royal Mail. When people are paying more for stamps, or are paying for special delivery, they absolutely should expect to get what they pay for. As I said, I am raising these issues directly with Royal Mail. We are bringing together the workforce and management, and I am meeting Ofcom later today.

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