Contribution
My Lords, I will speak to Amendments 135 to 138C in my name. Clause 12 introduces the provider oversight scheme, which, according to the department’s policy summary, creates the ability for Ofsted to act at scale and pace when there is poor quality in multiple settings and agencies owned by a single provider group. It will require providers of two or more homes or agencies to implement an improvement plan where there are reasonable grounds to suspect that the registration of two or more of their establishments or agencies should be cancelled.
We support in principle the approach of giving Ofsted the power to intervene at a group rather than an individual home level. However, I have three main concerns about the clause. My overarching concern is that this approach may not be effective in getting providers to meet the required standards. Rather, I fear that it risks turning into a letter-writing competition between Ofsted and the providers. I am thinking of a similar approach to independent schools that do not meet the independent school standards, frequently in relation to the teaching of RSHE. These schools face sanctions, and they are required to improve and present a plan for meeting the standards. But during my time in the department, despite the best efforts of officials, the names on the fairly long list barely changed. I appreciate that the context and the reasons for non-compliance are different, but I hope the Minister can convince me that this regime will be more effective.
Secondly, the policy note talks about required standards not being met. Surely there is a spectrum of standards breaches: some that will require the cancellation of the registration, as the Bill is drafted, and some that will require an improvement plan. While I understand that Clause 12 is intended to sit alongside the existing regulatory regime for individual homes, it is unclear how they will mesh together. I would be grateful if the Minister could explain that.
My Amendments 135 and 136 would require an immediate inspection where the breaches of standards indicate concerns about the safety of children. My Amendment 137 would encourage Regulation 44 visitors to make an unannounced visit to establish whether there are lower-level breaches. If these are established, the visitor could make a recommendation to Ofsted about what they have seen—which, of course, it is not obliged to accept. The idea I am trying to get across is that having immediate eyes and boots on the ground, so to speak, is essential where there are serious safeguarding concerns.
I remember a case from when I was in the department where two homes of a particular children’s home group were judged to be inadequate. I requested that all the other homes in the group should be immediately inspected, and that happened. The Minister may say that these amendments are not needed, but it would help to have on record the Government’s explanation of how they expect this to work in practice.
Thirdly, my Amendments 138A to 138C would require the department to communicate with local authorities that might be commissioning a provider, where there are concerns, to make sure that these are shared. I appreciate that this might be difficult in reality. But as we just discussed, there is a similar provision in the financial oversight regime, so I assume this is something the department has considered.
Finally, I have a number of specific questions that sit behind my Amendment 138, which might form the basis of some tidying-up government amendments on Report. I do not expect the Minister to have the answer to every one of these; if she would like to write to me, that is absolutely fine.
On page 18, line 8, how is “reasonably suspects” defined? Is that from a recent inspection—and if so, how recent—or is it from wider intelligence? Secondly, how is an individual with
“a significant role in the management of the parent undertaking”
defined? Is that a director? Do they have to be registered at Companies House? What happens if it is an offshore holding company?
In new Section 23A(7) on page 19, line 3, can the Minister confirm that the Bill is correct where it says:
“The period mentioned in subsection (4)(d) must not be less than … 28 days”?
Should it not say that it must not be more than 28 days? I read this about eight times and am still not clear on what it means. The point is: do we not want to receive improvement plans as promptly as possible?
Should new subsection (8) not clarify that the CIECSS—or Ofsted to its friends—can withdraw an improvement notice only if it has strong evidence that it is no longer needed? What evidence does the Minister expect Ofsted to require before it withdraws an improvement notice? In new Section 23B(2), on line 22, should it not be clear that Ofsted must inform the parent undertaking and any subsidiaries within 28 days, and should this not be mirrored for all the stages of the process?
Can the Minister confirm whether the timeline for the communications listed in Clause 12 will be set out in regulations? At the moment, it is not clear what the maximum time periods are for each stage of the improvement notice process, including for Ofsted to inform and respond to the provider. It would be useful for this to be as clear as possible.
In new Section 23B(5), I wondered whether a step is missing from the processes set out in the Bill. Surely the parent undertaking needs to inform the chief inspector when the plan has been fully implemented within an agreed timescale, which is currently not stated, and then the chief inspector should arrange for an inspection or take whatever appropriate action to confirm that that is the case. I beg to move.