Lola McEvoy

Lola McEvoy

Labour — Darlington

Speaking in the House of Commons on 11 March 2026

Debate

Royal Mail: Universal Service Obligation

Contribution

I would like to put on the record that, despite testimony to the contrary, it is Darlington’s postal workers who are the best in the country. They deliver their service to the best of their abilities, and they also provide a social service; their visit is often the only one that residents get. I want to draw the Minister’s attention to two quite shocking cases that constituents have brought to me. One constituent, despite using the tracking system, has had their application form to join the Royal Navy go awry, which is obviously causing huge delays. Another constituent successfully gained compensation from Royal Mail for a late delivery, but the cheque, which was sent in the post, bounced. I would like the Minister to allay some of our fears about crucial public services, and the postal communications from our Departments and arm’s length bodies.

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