Andrew George

Andrew George

Liberal Democrat — St Ives

Speaking in the House of Commons on 11 March 2026

Debate

Royal Mail: Universal Service Obligation

Contribution

On Monday, it was my privilege to visit the Helston sorting office, where I discovered staff burdened with remote, counterproductive micromanagement of their work and inadequate plans to deal with the inevitability of staff absences. I was distressed to hear them describe that they had been abused and threatened when undertaking their work on the frontline. Does the Minister agree that frontline workers should be praised and have management systems that empower them to resolve matters locally?

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