Lucy Powell

Lucy Powell

Labour (Co-op) — Manchester Central

Speaking in the House of Commons on 16 June 2025

Debate

Independent Complaints and Grievance Scheme

Contribution

The establishment of the Independent Complaints and Grievance Scheme, known as the ICGS—the first scheme of its kind in any legislature in the world— was an important step forward in tackling inappropriate behaviour in Parliament. Its establishment was agreed in 2018 with cross-party support. The ICGS provides a dedicated, independent mechanism for handling complaints of bullying, harassment or sexual misconduct in both Houses. It deals with those complaints assiduously and anonymously, with a professional, well-resourced team, and has a range of appropriate sanctions and mechanisms at its disposal. The ICGS works alongside the independent expert panel, which determines appeals and sanctions for cases that have been brought against Members of Parliament. These arrangements ensure complaints are investigated fairly, objectively and to a high standard. The ICGS has been an important driver in establishing higher standards and improved culture in Parliament and we should all support it. I thank the ICGS for its continued work, and in particular the contribution of its director, Thea Walton, who will be stepping down from her role later this year. Last year, Parliament published the findings of an independent review into the effectiveness of the ICGS, conducted by Paul Kernaghan. The review broadly praised the ICGS’s performance, with Kernaghan being clear the ICGS is making a difference to standards in Parliament, and has demonstrated its ability to hold people to account for unacceptable behaviour. He said that the ICGS is something “the parliamentary community should take pride in”. The review found that the scheme has continued to take positive steps to improve timeliness and the quality of its service. Of course there is always more work to be done. It should rightly have the ambition to be the gold standard in workplace grievance schemes. In total, the review made 26 recommendations. Of those, eight have already been delivered, and a further eight will be taken forward should the motion before the House be agreed. Work on the remaining recommendations is under way. These are recommendations from an independent review of the independent grievance scheme of this House: they really should not be contentious. Kernaghan’s first recommendation is to consolidate the various policy and procedure documents into one policy document and one procedure document, and that the existing ICGS assurance group should become a permanent ICGS assurance board.

More from Lucy Powell

Other recent Hansard contributions by the same speaker.

About Hansard

Hansard is the official verbatim record of proceedings in the UK Parliament. Every word spoken in the Commons and Lords is recorded and published — this page is a single contribution from that record.

For Lucy Powell's full parliamentary record including voting history, expenses and all other contributions, see the Lucy Powell report card.