Rachel Hopkins

It is a pleasure to serve under your chairship, Ms Furniss. I thank my hon. Friend the Member for Birmingham Erdington (Paulette Hamilton) for securing this important debate. Our high streets are key hubs in our communities, and it matters that people feel safe there, but unfortunately, during 14 years of Conservative austerity, we saw catastrophic cuts to the police service and the demise of neighbourhood policing. As that police presence on our high streets dwindled, we saw a significant increase in crime and a skyrocketing of antisocial behaviour statistics. To name just a few examples, that includes street drinking and drug use, retail theft and the abuse of shop workers. Almost 444,000 shoplifting offences were recorded by the police in England and Wales in 2023-24, which is a record high, and the number of shop workers facing abuse and violence is ever increasing. As others have referenced, USDAW’s most recent survey of its members in 2024 indicated that violence against shop workers nearly doubled from the previous year, with 10% of respondents stating that they had been assaulted, 77% stating that they had experienced verbal abuse and 53% stating that they had been threatened by a customer. I spoke to managers and workers from the Co-op in Caddington in my constituency, who told me about their experience of being subject to awful violence. I fully support USDAW’s Freedom From Fear campaign for shop workers, because everyone has the right to feel safe at work. That is why, among 50 new measures in our flagship Crime and Policing Bill, I am proud that we will protect our high streets and the people who work and shop there by ending the effective immunity for anyone caught shoplifting goods below £200, and by introducing a new criminal offence to better protect retail workers from assault.