Member

Consider for example the case of a vulnerable worker in a small business who is not a member of a union. He or she wishes to raise a grievance against a colleague, but is daunted by the prospect, which is not surprising nowadays, and perhaps does not even know where to begin. That is not surprising, either. Why should she not have the right to bring a trained companion from a charity along with her to guide her during this process? This would ultimately be for the benefit of both parties, insofar as it clarifies the process, gives her confidence to raise the grievance and allows the small business to draw upon and continue to draw upon the resources of a trained professional from a charitable body.