Sir Christopher Chope

I will not just at the moment, but I may do later. This whole issue is a test case for the credibility of the new Labour Government’s promises about increasing access to GP services. In August 2024, after the general election, no one in government or in the NHS, including Dorset ICB, was suggesting that a GP surgery in Burton was not needed. Now that a serious plan to reopen the surgery is in place, without any capital cost to the NHS because South Coast Medical has acquired the premises using its own resources and does not need a grant, it is surely perverse that the ICB is arguing that such a branch surgery can no longer be afforded and that reopening it would adversely affect the financial viability of other practices in Christchurch. I tabled questions on that issue as well. There is no evidence that other practices in Christchurch would be adversely affected, and I challenge the Minister to share with me, the House and my constituents the evidence that has been used to reach this decision. Will she also explain what can be done to appeal against the decision? It has been handed down by an unelected and unaccountable quango, or arm’s length body, which, among other things, has said to me in a letter that there have been no complaints about the quality of service being provided by the other main practice in Christchurch, which was operating the Burton branch and chose to give it up. However, there have been many complaints; I have fistful of them here, some of which I may refer to. Either the ICB does not open its post, or it is closing its eyes and ears to representations about issues relating to the availability of doctors, the importance of patient choice and the inconvenience of having to travel so far in a community that is not well served by public transport and where taxis are very expensive. If somebody is dissatisfied with the quality of service being provided by their general practitioner, they may wish to exercise their choice, and it is good to have some healthy competition, but all that seems to be being squeezed out by the integrated care board. I will quote from a letter from Helen Yonwin, who writes: “Since the surgery closed last year in Burton and patients were transferred elsewhere, trying to get an appointment has been a nightmare. They seem to be unable to cope with the extra patients. The telephones are not always answered and it can take over 30 minutes to eventually get a response, only to discover that you are number 20-something in the queue. After a long wait to be told there are no available appointments, so ring again the next day, there are still no appointments, ‘But you can receive a telephone consultation from a GP’—but the next available slot is in four weeks’ time.” That is not improving access to GP services, which is what the Government pledged. It is a levelling down and reduction in service. I hope the Minister will say that it is intolerable and unacceptable, and that for it to be condoned, if not supported, by the ICB is appalling.