Sir Christopher Chope

I will just finish quoting from this letter: “If you are lucky enough to get an appointment, the next problem is getting there. Many people don’t drive or have a car, public transport is not easy for those with mobility issues, and taxis are expensive. If you do drive, another problem arises because parking is very limited.” It continues: “I cannot understand how it was stated that no complaints have been made. I and many others, in emails sent to the ICB, mentioned several issues, but I doubt any were noted.” That is a letter from one constituent; there are lots of others. A new housing development has been approved in the locality of Burton; with some 700 new houses, there will inevitably be increased demand for GP services. Indeed, the developer, or the owner of the land, has already approached a surgery to see whether it would open a branch on the new estate. That will not be necessary if the branch to which I have referred is reopened. I will quote from another letter. I will not give the person’s name because it refers to their condition, but she has multiple sclerosis. She says: “It’s so hard for me to get to the Purewell surgery even if you can get an appointment…I fell nearly two years ago, and I still haven’t had a proper appointment to see a doctor to see what’s causing my pain.” She says that she wants to have a choice. Another person wrote: “I previously lived in Stour surgery’s catchment”—that is another surgery within the Christchurch constituency—“and they were amazing. I couldn’t fault them one bit. I then moved to Burton and was forced into this alternative provision.” She says that it is a nightmare to get hold of and that we should have a right to choose who we want as our GP. She also says, “Every time I’ve had an appointment, it’s been running 30 to 45 minutes late.” Reopening the local branch surgery would resolve those problems. I hope that I have given a flavour of the strength of local feeling on this fraught issue. Somebody else wrote to me that not everybody wishes to complain publicly about the lack of service available from providers in the Christchurch medical practice, because they are worried about the consequences for them. I think that such concerns are irrational, but they are understandable.