Darren Jones

Darren Jones

Labour — Bristol North West

Speaking in the House of Commons on 10 March 2026

Debate

Digital ID: Public Consultation

Contribution

The hon. Lady is right that the grand idea is not just to improve public services, but to reduce cost by taking a more digital approach to delivery. At the moment, every call to a call centre or form that is filled out and passed from one person to another, is an additional cost to the taxpayer and money that is not spent on the help and support they need. Of course, the normal checks and balances will be in place, subject to the next spending review, and Treasury business case approval will be required for each service that is being onboarded to the app in the years ahead.

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