Member

Amendments 210 and 216 quite rightly highlight the importance of simplicity and clarity in the operation of the redress scheme. These amendments propose that the Bill be amended so that the Secretary of State may approve or designate only one landlord redress scheme for the private rented sector. As I understand it, there are currently two government-approved redress schemes, with the onus being on the Government to ensure they work together to provide an effective and efficient redress system. Amendment 214 raises the important issue of digital exclusion. Not everyone has access to or is comfortable using digital platforms, and we must ensure the system remains accessible and inclusive.