B

Baroness Gohir (CB)

Speaking in the House of Lords on 8 May 2025

Debate

Care Quality Commission: Mental Health Care Waiting Times

Contribution

My Lords, in some NHS trusts, autistic patients with learning needs and poor mental health are automatically opted into video and phone appointments, despite their communication needs. It feels as if the needs of the NHS and doctors working from home are prioritised over patient care. I know this from experience, because my son was repeatedly given video and phone appointments, even though I kept saying I wanted him to be seen in person. What can the Government do to ensure that there is a uniform approach across trusts, that patient care is prioritised and that guidelines are adhered to?

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