L

Lord Vallance of Balham (Lab)

Speaking in the House of Lords on 6 May 2025

Debate

Artificial Intelligence: Public Services

Contribution

As the noble Viscount, Lord Camrose, rightly suggests, between 4% and 7% of public sector spend could be reduced with a mix of digitalisation and AI. Both those things become important; it is not all AI, a lot of it is digital change. I have indicated the exemplars that are being piloted at the moment, both at a cross-government level and the ones being led out of DSIT as part of the incubator for AI. These are being assessed and evaluated. For example, programmes that look at the responses—sometimes tens of thousands—to consultations are being evaluated not only for the answers they give but for the time that might be saved by using them. So a series of metrics will be developed to understand the impact of these measures.

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