Member

It is important that tenancies that are otherwise financially sustainable should continue, with tenants protected from one-off financial shocks. For example, it is feasible that a tenant who lost their job and had to apply for universal credit could breach the arrears threshold while waiting for their first payment. Evicting that tenant and potentially making them homeless would not help the situation, whereas giving them chances to resolve the arrears would ensure that the tenancy could continue, benefiting both them and the landlord and ensuring that the landlord was able to claim the arrears once the payments were made.