Caroline Voaden

Caroline Voaden

Liberal Democrat — South Devon

Speaking in the House of Commons on 22 April 2025

Debate

Residential Estate Management Companies

Contribution

I am glad that the hon. Lady says that the Government are in a hurry. We are looking forward to seeing the legislation come before the House. Out of the 1,100 people to whom I was referring, only 10 were happy with the way things were going with their management company. By anyone’s measure, that is a pretty shocking state of affairs. Respondents talked of shoddy workmanship, years of delays in getting repairs done, charges for gardening where no gardens exist, charges for new windows when windows are not replaced, charges for buildings insurance when there are no communal buildings, charges for new light bulbs when there is no communal lighting—it would be funny if it were not so serious. They talked of broken lifts, flooded car parks, leaking ceilings, including one that has been leaking for nine years, exorbitant insurance charges—the list goes on and on.

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