Sarah Olney

Sarah Olney

Liberal Democrat — Richmond Park

Speaking in the House of Commons on 3 April 2025

Debate

Thames Water: Government Support

Contribution

It is a pleasure to serve under your chairmanship, Ms Lewell. I thank my hon. Friend the Member for Sutton and Cheam (Luke Taylor) for securing this debate and for his stirring opening remarks. The Government have repeatedly referenced the £22 billion black hole that they inherited, but there has been far less reference to the debt accrued by Thames Water, which is comparable with that figure. Company executives have received hefty bonuses, and shareholders have taken billions of pounds in dividends out of the company, but Thames Water customers are seeing their bills rise by an average of 35% over the next five years. During a cost of living crisis, and on top of other mounting bills, this rise is extremely concerning for many of my constituents. What is even more alarming is that Thames Water does not believe that the bill hike is sufficient to meet the targets set by Ofwat, and it has since referred the final determination to the Competition and Markets Authority. The Liberal Democrats have been calling for Thames Water to be placed into special administration, as it has shown that it cannot be trusted to provide a service that does not degrade our environment or line the pockets of its shareholders. In response to those calls, the Government have implied that Thames Water is not breaching its statutory duties, and therefore that intervention is not under immediate consideration. Thames Water has repeatedly shown an inability to undertake its basic duties. In my Richmond Park constituency, Kingston Vale residents have had to endure almost constant traffic chaos in their neighbourhood, as Thames Water has repeatedly had to attend to a burst sewage pipe. A constituent reported to my office that sewage spills over the road following a leak. Thames Water recently agreed to replace the pipe, having resisted it for years. I am sure that the Government would agree that people should not have to put up with unfiltered sludge spilling on to their pavements. Senior managers at Thames Water acknowledge that many departments are understaffed and, by their own admission, do not have the funds to invest in critical infrastructure to prevent leaks and sewage-dumping into our rivers. In a recent BBC documentary, some staff members even admitted to presenting favourable statistics when measuring the concentration of E. coli in the Thames. The cleanliness of our rivers should not be a public relations exercise. It is extremely important that Thames Water is held to account for polluting our rivers. In 2024, Thames Water was responsible for 298,081 hours-worth of sewage spills. A freedom of information request by the Liberal Democrats discovered that Ofwat has collected not a penny of fines for that disregard of our environment. By not replacing Ofwat with a regulator with teeth, the Government are not installing a sufficient deterrent to ensure that Thames Water takes action to prevent such environmental incidents. Given Thames Water’s current financial situation and operational capacity, as well as recent reports that KKR—which boasts a similarly poor environmental record with Northumbrian Water—plans to buy the company, does the Minister believe that Thames Water has the capabilities to prevent serious environmental hazards from repeatedly occurring?

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