Contribution
I thank my hon. Friend for his intervention. Yes, that is the point: for any Government, regardless of political colour or make-up, to deal with the challenge, they need to understand the true extent of what they are dealing with.
It is frustrating that north of the border only 4% of storm overflows are being monitored. In reference to what is happening with Scottish Water, and to what the devolved Administration north of the border are doing in the Scottish Parliament to tackle challenges of pollution, how can any proper strategy be put in place with no reference point? That is why it is important to get to the 100% level of monitoring that we now have in England, which resulted in the last Administration being able to roll out the plan for water, which was about stronger regulation, tougher enforcement and more investment.
The hon. Member for Sutton and Cheam mentioned the Thames tideway, which has 25 km of underground capacity that has now been extended from Acton to Abbey Mills. A £5 billion investment has been put into the project, which is now fully operational, having opened in February; I was lucky enough to visit and to go down into it before it was opened. The great thing about the project is that it is now draining about 34 of the most polluting combined sewer overflows in the Thames area, which will help to improve the quality of the water in the Thames.
The hon. Member for Sutton and Cheam rightly raised the concerns about increasing water bills, the lack of trust in Thames Water and the poor level of service that his constituents are experiencing. The hon. Member for Twickenham (Munira Wilson) picked up on the same issues and referred to the meeting that I had with her and with the hon. Member for Richmond Park (Sarah Olney), in the short period for which I was lucky enough to be a Minister in the Department, about the challenges with the Teddington project. I urge the Minister to address those concerns, because challenges arise when there is no proper environmental impact assessment. Concern about the project is rightly being raised—it was certainly a concern that I had—so I urge the Minister to continue to put pressure on Thames Water.
The hon. Member for Clapham and Brixton Hill (Bell Ribeiro-Addy) rightly raised the concerns of constituents on Clarence Avenue and in Brixton, relating to water shortages resulting from Thames Water not carrying out its duty to the level of quality that her constituents expect. She also raised concerns about the bill increases of approximately 30% or 31% for some of her constituents.
The hon. Member for Richmond Park mentioned the statutory duties that a water company is bound to meet and referred to the poor satisfaction levels that Thames Water is delivering. The hon. Member for Swindon North (Will Stone) rightly raised the challenges that his constituents are experiencing with flooding, and Thames Water’s refusal to take responsibility. Finally, the hon. Member for Bexleyheath and Crayford (Daniel Francis) mentioned challenges relating to Thames Water’s bill increases and the poor service that his constituents experience.
Thames Water is probably the most distressing example of our water system going wrong. Bills are rising by about 33% this year, but unfortunately the Government have failed to take serious action and consumers are paying for it. That comes in addition to the pressures of the cost of living, council tax rises and so on. Rightly, there is huge frustration that Thames Water shareholders have simply wrung the business dry of capital, failed to invest to expand its supply, and failed to invest to clean up sewage spills. Thames Water’s exceptionally poor level of service deliverability has already been mentioned.
The last Administration took steps to address the challenges that constituents and residents face not only in the Thames Water area, but across England. We blocked bosses’ bonuses for water company executives, we ensured that dividends had to be linked specifically to environmental performance and we introduced unlimited civil fines by removing the £250,000 cap. More power was awarded to Ofwat so that it could impose levies on water companies in the circumstances. In August last year, Thames Water was fined £104 million for its failure to avoid sewage overflows. In other instances Thames Water was put under a cash lock-up, which prevents any dividends from being paid out without Ofwat’s approval.