Emma Hardy

It is a real pleasure to see you in the Chair, Ms Lewell. I wish you, and anybody celebrating, a very happy Easter—I hope that it is a peaceful and enjoyable day. I thank the hon. Member for Sutton and Cheam (Luke Taylor) for securing this debate and giving us space and time to discuss this important issue. I hope that I can use this debate as an opportunity to address some of the concerns being voiced around Thames Water and the water industry. Since I am feeling rather positive and getting ready for Easter, instead of “10 things I hate about”, I would rather come up with 10 things that might give us reason for hope and renewal in the water industry. To give 10 reasons for hope, since we have been elected we have: one, introduced the Water (Special Measures) Act 2025 to ban bonuses; two, with the Water (Special Measures) Act, introduced criminal liability; three, introduced automatic penalties; four, set up the independent commission; five, changed the articles of association; six, ringfenced money for investment; seven, doubled the compensation for burst pipes, which has come up through the guaranteed standards scheme; eight, created customer panels for water companies; nine, passed bathing water reforms; 10, published storm overflow guidance just last week. And this new Labour Government have not even been in office for a year. Thinking of fairness and justice, I generally have an aversion to criticising people who cannot be here to defend themselves, so I want to reflect on the comment made about Ruth Kelly. She works for Water UK; she does not work for Thames Water, so characterising her as a defender of Thames Water is not entirely correct.