Lord Hendy of Richmond Hill (Lab)

My Lords, this next group of amendments relate to Clause 27, on training for staff about crime and anti-social behaviour. On Amendment 40 under my name, I thank noble Lords who in Committee highlighted the need for clarity on how new requirements could impact the safety of drivers and front-line staff. I know we all agree that the safety of everyone on the transport network is important, and this includes both passengers and staff. This amendment seeks to make particularly clear the importance of the safety of staff when preventing incidents relating to crime and anti-social behaviour. It is important that staff are trained to assess whether it is safe for them to prevent such incidents but, to be absolutely clear, staff are not expected to physically intervene in incidents which should be dealt with by enforcement authorities, such as the police. I have previously stated that we are not expecting bus drivers to leave their cab in order to prevent incidents of crime and anti-social behaviour. This is not appropriate and may put the driver at risk. However, drivers and other staff should be equipped to intervene in other ways, such as through understanding what to say to de-escalate a situation where it is safe to do so. Therefore, this amendment makes it clear that the training requirement is to assist staff in taking preventative steps only where it is safe to do so. As I have stated before, the intention has always been to involve relevant stakeholders in the development of guidance which sets out the requirements of training on crime and anti-social behaviour, and the Government remain committed to doing so. I hope noble Lords will accept this amendment.