Simon Lightwood

I agree, which is why the Government are placing passengers at the heart of our plan for Great British Railways. I hear what my hon. Friend is saying very clearly. The improvement plan aims to tackle the resilience issue by ensuring that the operator develops a structure, from governance to process, that enables the business to better manage staff sickness. I agree with my hon. Friend that the railway industry’s reliance on rest-day working to operate services is not sustainable. That is why the Rail Minister in the other place has instructed Northern to ensure that it recruits and trains to its full complement so that overtime can be used for additional tasks, such as training, rather than running services. I am ambitious for Northern to get back on the path to delivery by meeting the steps in its improvement plan, which will result in a more reliable service for passengers and my hon. Friend’s constituents. Northern’s overall cancellations are at more than 8%. That is not acceptable, and I share Members’ frustrations. That is why the improvement plan also sets a clear target for Northern: 90% of all its trains should arrive within three minutes of the time listed on the timetable, and cancellations should be below 3%. I turn to services, because I note my hon. Friend’s comments about the semi-fast Northern service between Middlesbrough and Newcastle. I assure him that the stops chosen reflect the aspirations for a semi-fast service between Middlesbrough and Newcastle, and were chosen in collaboration with Transport for the North and its members. I gently remind my hon. Friend that Transport for the North and its members have never requested additional stopping services on the Durham coastline. The current infrastructure could not support a two trains per hour stopping service as well as one train per hour on a semi-fast service. Given the line’s capacity constraints, including freight traffic and shared use with the Tyne and Wear Metro, adding stops at Horden and Seaham would require remodelling to assess its operational viability.