Torsten Bell

The hon. Member makes an important point. We should encourage people to apply, even if a percentage of those will always not qualify. The criteria under which people have been assessed are those put in place by the previous Administration for pension credit. However, he is right; we want as many people as possible to apply, even if some of them are not successful, for exactly the reason raised by the right hon. Member for Aldridge-Brownhills (Wendy Morton)—we need awareness of pension credit to be higher and we need to encourage claims, because a lot of people who are entitled are missing out. It is not always absolutely clear whether someone is entitled, for example if they are in receipt of attendance allowance. All the progress since September that I have spoken about is a real achievement, but I am the first to say very clearly that it is far from job done. Far too many people are still missing out on pension credit. We are already building on this winter’s campaign, and that includes writing to all pensioners who make a new claim for housing benefit and who appear to be entitled to pension credit. In the longer term, this Government are committed to bringing together the administration of pension credit and housing benefit, making it easier for pensioners to get support. That was also a policy of previous Administrations at different times, even if delivering it was not prioritised. We will also undertake new research on what helps boost take-up—that goes to the question asked by the right hon. Member for Aldridge-Brownhills. There is a slight misunderstanding about people wanting to apply but being reluctant—the evidence does not support that significantly. The key problem is awareness of the system.