Member

Wheelchair users should of course be able to make the same spontaneous journeys as other passengers. Away from our city centres, taxis rarely operate in a rank and hail market. They work for the local taxi organisation or private hire organisation that finds passengers a driver and vehicle. We have seen that passengers are attracted to the idea of pre-booking a vehicle as they can now do this in a very short time in advance, be that a private hire vehicle or a taxi, and that is why we think the availability of wheelchair accessible vehicles should be looked at across the fleet.