B

Baroness Hamwee (LD)

Speaking in the House of Lords on 6 March 2025

Debate

Migrants: Indefinite Leave to Remain

Contribution

My Lords, are the Government satisfied that UKVI is providing good or, at any rate, reasonable service to applicants for indefinite leave? If you are paying the standard fees rather than for priority or super-priority service, is that one of the services for which you have to provide your credit card details and pay to hold on the phone, listening to a robot—possibly telling you that “Your call is very important to us”—before getting a formulaic and uninformative reply about the progress of your application?

More from Baroness Hamwee (LD)

Other recent Hansard contributions by the same speaker.

About Hansard

Hansard is the official verbatim record of proceedings in the UK Parliament. Every word spoken in the Commons and Lords is recorded and published — this page is a single contribution from that record.

Partner sites