Member

As with retail workers, enforcement is a key part of the role of many front-line transport workers, including in relation to fares, ticketing, railway by-laws and age-restricted items such as alcohol. These enforcement requirements undoubtedly make public transport workers more at risk of violence and abuse. For instance, according to the RMT survey, the most common event initiating violence against them, cited by nearly two-thirds of members, was staff seeking to deal with fare evasion and underpayment for tickets.