Member

The noble Baroness, Lady Pidgeon, referred earlier to some training she had witnessed which was not very satisfactory. The last set of training that I did was extremely satisfactory, and it was very interesting to discuss with bus drivers, who had either experienced threats of violence themselves or had it on their bus, what should be done. It was interesting how great a variation there was in what they thought they should do. Some drivers thought the best method was to keep well out of the way—do nothing and say nothing. That is not satisfactory for bus passengers.