Miatta Fahnbulleh

It is important to stress that the Government never recommend a particular solution. The approach that the last Government took and that we have adopted is that, in the end, people have to find the right measure for their home. We never promote any particular measure. I acknowledge that there is a problem with spray foam, and that installers in the market are putting spray foam in properties where it is not fit for purpose. We have been doing a lot of work with colleagues at the Ministry of Housing, Communities and Local Government to respond to that point about lenders. If there are specific cases where a lender finds something problematic despite a survey saying that it was absolutely fine, please feed that through to us, as we are continuing to work with the industry on that. There should not be a blanket ban. It is important to stress that where spray foam insulation is carried out well and is appropriate for a property, it is a good thing, but I agree that there are too many cases where it has not been carried out well and is not appropriate. I therefore extend an offer to meet. We need to think about what we will do in response. We have inherited this system, and I wish I could change the past, but I cannot. What we can do is draw a line under it. We can absolutely ensure that we reform the system so that this never happens again, and so that we can command the trust of consumers.