Contribution
My Lords, I shall speak to Amendment 41 in my name and in the names of my noble friend Lord Russell, the noble Baroness, Lady Harding, and the noble Lord, Lord Clement-Jones. The House can be forgiven if it is sensing a bit of déjà-vu, since I have proposed this clause once or twice before. However, since Committee, a couple of things have happened that make the argument for the code more urgent. We have now heard that the Prime Minister thinks that regulating AI is “leaning out” when we should be, as the tech industry likes to say, leaning in. We have had Matt Clifford’s review, which does not mention children even once. In the meantime, we have seen rollout of AI in almost all products and services that children use. In one of the companies—a household name that I will not mention—an employee was so concerned that they rang me to say that nothing had been checked except whether the platform would fall over.
Amendment 41 does not seek to solve what is a global issue of an industry arrogantly flying a little too close to the sun and it does not grasp how we could use this extraordinary technology and put it to use for humankind on a more equitable basis than the current extractive and winner-takes-all model; it is far more modest than that. It simply says that products and services that engage with kids should undertake a mandatory process that considers their specific vulnerabilities related to age. I want to stress this point. When we talk about AI, increasingly we imagine the spectre of diagnostic benefits or the multiple uses of generative models, but of course AI is not new nor confined to these uses. It is all around us and, in particular, it is all around children.
In 2021, Amazon’s AI voice assistant, Alexa, instructed a 10 year-old to touch a live electrical plug with a coin. Last year, Snapchat’s My AI gave adult researchers posing as a 13 year-old girl tips on how to lose her virginity with a 31 year-old. Researchers were also able to obtain tips on how to hide the smell of alcohol and weed and how to conceal Snapchat conversations from their parents. Meanwhile, character.ai is being sued by the mother of a 14 year-old boy in Florida who died by suicide after becoming emotionally attached to a companion bot that encouraged him to commit suicide.
In these cases, the companies in question responded by implementing safety measures after the fact, but how many children have to put their fingers in electrical sockets, injure themselves, take their own lives and so on before we say that those measures should be mandatory? That is all that the proposed code does. It asks that companies consider the ways in which their products may impact on children and, having considered them, take steps to mitigate known risk and put procedures in place to deal with emerging risks.
One of the frustrating things about being an advocate for children in the digital world is how much time I spend articulating avoidable harms. The sorts of solutions that come after the event, or suggestions that we ban children from products and services, take away from the fact that the vast majority of products and services could, with a little forethought, be places of education, entertainment and personal growth for children. However, children are by definition not fully mature, which puts them at risk. They chat with smart speakers, disclosing details that grown-ups might consider private. One study found that three to six year-olds believed that smart speakers have thoughts, feelings and social abilities and are more reliable than human beings when it came to answering fact-based questions.
I ask the Minister: should we ban children from the kitchen or living room in which the smart speaker lives, or demand, as we do of every other product and service, minimum standards of product safety based on the broad principle that we have a collective obligation to the safety and well-being of children? An AI code is not a stretch for the Bill. It is a bare minimum.